Merefell Cottage Bookings respects the privacy of visitors and operates in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This notice explains what personal data we may collect, why it is collected, and how it is handled.
We only collect personal data that is voluntarily provided via contact forms or email correspondence. Typical information includes name, phone number, and email address. We do not request payment details or identification documents.
Data is used solely to reply to enquiries about cottage stays, provide information, and maintain communication. Our lawful basis for processing this data is legitimate interest in maintaining correspondence with potential guests.
Information is retained for a limited period—typically six months—after which messages and associated data are deleted from our systems unless required for ongoing communication or legal purposes.
We do not sell or rent personal data. Limited access is provided only to staff members responsible for communication. Data is stored securely on UK-based servers with basic encryption and access control.
To exercise these rights, contact us at [email protected]. We respond within one calendar month.
Basic cookies are used to maintain site function and anonymous visit statistics. These do not identify users individually. Further details are available in our Cookies & Preferences page.
Links to external cottage or tourism sites are provided for reference. We are not responsible for their privacy standards and advise reviewing their respective notices.
We maintain reasonable technical and organisational measures to protect personal data from loss or unauthorised access. While no system is absolute, we review our procedures periodically.
Data Controller: Merefell Cottage Bookings
Address: 8 Compston Road, Ambleside, Cumbria LA22 9DJ, England
Telephone: +44 15394 73261
Email: [email protected]
If you are unsatisfied with how your data is handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).